Reliable Remote IT Support for Your PC
We diagnose and fix everyday computer issues—OS installs, startup/boot problems, error messages, malware cleanup, and performance tuning—delivered remotely via Zoom or Microsoft Teams.
- 🔒Secure remote sessions (with your consent)
- 💳 Pay securely via PayPal
- 🕒 Same-day or next-day appointments (subject to availability)
- 🌍 Global service, 100% online
- 📄 Written summary after every session
Services Overview
Operating System Installation & Setup
We help install or reinstall Windows/macOS using your valid license/keys, configure essential settings, and apply critical updates.
Boot & Startup Repair
We troubleshoot “won’t start” issues, blue/black screens, and looping restarts, and restore normal boot where possible.
Error Diagnosis & Resolution
We identify the root cause of system/application errors and apply safe fixes without risking your data.
Malware & Adware Removal
We remove malware, adware, and unwanted programs using reputable tools, restore settings, and harden basic security.
Performance Optimization
We tune startup items, services, storage, and updates to improve responsiveness and stability.
Software Installation & Updates
We help install/update commonly used software—only legitimate, licensed applications that you own.
Drivers & Devices
We troubleshoot drivers, printers, webcams, audio, and general hardware-related software issues.
Backup & Data Safety Guidance
We advise on backup strategies and set up tools to reduce the risk of future data loss (no data exfiltration or unauthorized access).
Network & Connectivity
We troubleshoot Wi-Fi, adapter, and common network conflicts to keep you online.
Disclaimer:
All IT support services are provided remotely and focus on lawful troubleshooting, optimization, and software assistance. We do not engage in unauthorized access or activities outside standard IT support.
How Remote Support Works
Step 1 — Tell Us the Problem
Describe your issue via our form or a quick call (Zoom/Teams/Phone)
Step 2 — Book a Time
Choose a convenient slot; we’ll confirm details and estimated duration
Step 3 — Secure Remote Session
You grant temporary, revocable access using a reputable remote tool (e.g., Zoom or a standard remote-assist app). You can watch everything and end the session anytime
Step 4 — Diagnose & Fix
We troubleshoot, apply fixes, and test the results. If an OS reinstall is needed, we guide you using your valid license
What We Need From You
- 🖥️ A stable internet connection and a working PC/laptop (or a second device for the call)
- 🔑 Administrator password/access on the affected computer
- 📄 Your valid OS/software licenses/keys (if installs/reinstalls are required)
- 💾 Recent backup of important files (recommended)
- ✅ Your consent for remote access during the session
Security & Privacy
Your Control
You authorize and can end remote access at any time
No Data Harvesting
We do not retain your passwords or copy personal files
Reputable Tools
We use standard, trusted remote-assist tools with encrypted sessions
Confidentiality
We keep your information private; NDA available upon request
Quick Fix Session
(Upto 30 min)
105
$105
✔ Minor errors & settings tweaks
✔ Remote session + summary report
Standard Session
(60–90 min)
210
$210
✔ OS issues & persistent errors
✔ Driver problems & diagnostics
✔ Fixes + 7-day follow-up Q&A
Executive Session
(2–3 hrs)
340
$340
Malware & adware removal Performance optimization & hardening Fixes + 14-day follow-up Q&A
Care Plan (Monthly)
(Upto 1 hr)
105
$105
✔ Scheduled sessions & updates
✔ Routine maintenance & check-ups
✔ Priority response + monthly report
All
prices are for remote services only and may vary by case complexity.
We’ll confirm scope and pricing before payment.
By proceeding, you agree to our Terms Of Service, Refund Policy and Privacy Policy.
Payment, Booking & Refunds
Frequently Asked Questions
No. All services are delivered remotely via Zoom/Teams and a standard remote-assist tool with your consent.
We can assist with installation/reinstallation using your valid license/keys and help configure essential settings.
Yes. You can watch the entire session and revoke access at any time. We don’t keep your passwords or copy personal files.
No. We don’t sell or provide licenses. We only work with legitimate, licensed software that you own.
Payments are made securely via PayPal. After we confirm scope and schedule, we share our official PayPal email. You’ll receive a receipt.
Some issues can be environmental (hardware, power, third-party conflicts). We provide a follow-up Q&A window and clear next-step options if further work is needed.
